The Sad Death Of The Queen Of The Skies

When Zagat first started their consumer-driven restaurant guide, I was one of their very first reviewers. I ate out a lot-- and in a lot of ...

Google's Offering Up Free WiFi At Dozens Of Backward U.S. Airports

When I travel outside the U.S., airports seem to all have free WiFi. And they have it at Oakland and in Jacksonville, though it doesn't ...

British Air Phasing Out First Class Service

At one time I worked as the president of a division of TimeWarner. I was always very proud that I never-- not once-- used one of the corpora...

THE HORRORS OF DELTA AIRLINES, PART II

After my previous post about what an airborne cesspool Delta has become, Ken wrote a comment that I've heard voiced by many. It's a...

IS DELTA THE WORST U.S. AIRLINE ?

Today started well enough. Instead of having to wait for a Delta service rep to get on the line in the normal 30-40 minutes, a friendly huma...